Wellsprings Natural Hormone Health - Home of Serenity Natural Progesterone Cream | Help and Support » Buying Serenity

Will Wellsprings continue to charge my card after my initial purchase?

admin — Tue, 17 Nov 2009 10:11:17 +0000

There have been some reports of companies selling online that store their customer’s credit card details and continue to make charges after their customer’s initial purchase. These companies add a monthly subscription to the small print of their terms of sale that few customers see.

Wellsprings only charges for the products you purchase on our site. The only payment you ever make is the one you confirm at the checkout of our online store. We do NOT store your card details beyond this point.

If you have any questions about buying from Wellsprings please do not hesitate to get in touch.

I have had bad experiences buying online. Is it safe for me to buy from Wellsprings?

admin — Tue, 17 Nov 2009 10:03:15 +0000

At Wellsprings we take the financial security of our customers very seriously. To ensure your payments on our website are fully secure we use the worlds biggest payment provider (PayPal) to process all payments and we never store details of your card after your purchase. Also our online store is fully secure with all pages that collect payment information protected by http secure.

If you have any concerns about buying from Wellsprings please do not hesitate to contact us

How do I find out how much delivery will cost?

admin — Sun, 08 Nov 2009 08:10:58 +0000

The delivery charge is calculated at the Checkout when ordering from the Wellsprings Store. The cost is displayed after you have entered your address. Your address is needed in order to calculate the cost. The shipping price is calculated and displayed before you have to enter your payment details.

Delivery Times Update

admin — Thu, 15 Oct 2009 19:38:13 +0000

There are no reported shipment delays at this time. Delivery times to all destinations are running according to advised lead times.

I would like to re-sell Wellsprings Serenity. How do I go about that?

admin — Thu, 15 Oct 2009 19:35:52 +0000

For all inquiries regarding re-selling Wellsprings products please contact us at – info@wellsprings-health.com

Details of our web affiliate scheme are available here: http://affiliates.wellsprings-health.com

How long does delivery take?

admin — Thu, 15 Oct 2009 19:34:28 +0000

Delivery takes 3 – 10 working days depending on your country of residence. All orders are shipped by regular post.

Do orders get sent by recorded delivery?

admin — Thu, 15 Oct 2009 19:33:35 +0000

Orders are sent by standard post to all countries. Delivery times are usually 3-10 working days depending on your country.

What do I do if I have a problem ordering on your site?

admin — Thu, 15 Oct 2009 19:31:40 +0000

You can contact us direct by email or by phone.

>> Wellsprings Contact Details

What types of payment do you accept?

admin — Thu, 15 Oct 2009 19:30:27 +0000

Wellsprings accepts all major credit cards. We also accept PayPal.

Is buying from Wellsprings-Health.com secure?

admin — Thu, 15 Oct 2009 19:29:09 +0000

The security of your payment details and personal information is our top priority. All card processing on Wellsprings-Health is carried out by our partners PayPal, the biggest and most secure online payment company.

We can securely process payments from all major credit cards.

Your personal details are stored on our secure server and are not made available to third parties in any circumstances.

We do not store your credit card details.